Whitelisting Guide

At times, Gmail mistakenly sends emails you want, to the Spam folder...

If you do not readily find an email from your email sender domain

Please check your Gmail Spam Folder:

To assure you continue to get emails you asked to receive, Create a Filter

1. If you find an email from email sender domain in Gmail spam?
2. Open the email please.
3. Click 'Dots' button on the top right, to reveal your choices.

Click Filter messages like this

Click the button  Create filter   to open your settings.

From the next menu, please check these options

Under the "Categorize as: Choose Category..."

1. Click the dropdown icon next to "Choose Category..."
2. Please select Primary in the next options menu.

Click the blue  Create filter   button, to save your settings

Now you will always see email sender domain in your Primary Inbox tab!

Next, if the email remains open? Please mark the email as "Not spam"

1. - If you see an email from email sender domain: Open the email please.
2. - Click the button on the alert, labeled Report Not spam

Gmail Tabs

- If you are using Gmail Tabs such as 'Promotions' please open your Promotions tab in Gmail.

1. - If you find an email from email sender domain in your Gmail Promotions tab:
2. - Grab and drag my email to the Primary Inbox Tab.
3. - After doing so, you will receive an alert like the one below at the top of your Gmail toolbar.

4. Conversation moved to Primary. Do this for future messages from postmaster@thrivecoach.io?

   Yes   Undo

5. - Click Yes in the black alert box at Gmail.
6. - This way you will always see email sender domain in your Primary Inbox tab...

Also you can create a filter...

1. - If you find an email from email sender domain in your Gmail Promotions tab:
2. - Open the email please.
3. - Click the dots menu on the top left of the email.

Click Filter messages like this.

Click the button  Create filter   to open your settings.

Please select Primary in the next options menu.

Click the blue  Create filter   button, to save your settings

Now you will always see email sender domain in your Primary Inbox tab...